Travel Consultant Job at Voyage By Luna, Chicago, IL

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  • Voyage By Luna
  • Chicago, IL

Job Description

As a Travel Consultant you will assist clients in organizing their travel plans by providing expert advice and recommendations. Your goal is to ensure a smooth enjoyable and stressfree travel experience from booking to return. You will handle inquiries create itineraries and solve any issues that may arise.

Key Responsibilities:

Client Consultation and Assistance:

  • Provide timely responses to client inquiries through various communication channels offering information about destinations travel packages and services.

  • Understand client needs and preferences to offer tailored travel recommendations and solutions.

  • Assist with booking flights accommodations transportation and tours.

Itinerary Design and Coordination:

  • Design personalized itineraries that align with clients travel goals budget and interests.

  • Collaborate with travel vendors to confirm bookings process changes or handle cancellations.

Travel Documentation and Transactions:

  • Ensure clients have all necessary documents such as passports visas and travel insurance.

  • Manage payment processing ticket issuance and document compliance.

Issue Management and Resolution:

  • Resolve any problems clients face during their travel including delays or cancellations.

  • Liaise with suppliers to rectify issues and ensure customer satisfaction.

Industry Knowledge and Research:

  • Keep uptodate with travel trends destinations and services.

  • Continuously research and recommend new products to clients for an improved experience.

Record Keeping and Administrative Tasks:

  • Maintain organized records of client interactions and travel plans.

  • Prepare and distribute travel documents efficiently.

Remote Work :

No

Job Tags

Remote job,

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