Tier 2 Help Desk GW - TS/SCI Poly required Job at EMTAK LLC, Annapolis Junction, MD

ZkR3TENCN3FhVFFiZDhGdE16NTAvdTQ9
  • EMTAK LLC
  • Annapolis Junction, MD

Job Description

The Tier 2 Help Desk shall have the following responsibilities:
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory skills: 
  • TS/SCI with FS Poly
  • Bachelors degree and TEN years technical experience OR FIFTEEN years technical experience 
  • Hardware
  • Remote Assistance
  • Remote Desktop
  • IAT Level 1 certificate (CompTIA A+ CE, CompTIA Network+ CE) is required within 6 months of start date. 

Job Tags

Remote job, Worldwide,

Similar Jobs

Good Samaritan Society

RN - Registered Nurse - FT - Evenings Job at Good Samaritan Society

 ...Hotel Discounts Job Summary The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment...  ...resident assessment, resident education and various other nursing interventions. May serve as charge nurse and delegate appropriate... 

TJX Companies, Inc.

Retail Merchandise Associate Job at TJX Companies, Inc.

 ...Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging... 

The Winery At Bull Run

Wine Sales Associate Job at The Winery At Bull Run

 ...Must be 21 years or old Must be able to stand for 6-8 hour shifts Have the ability lift at least 50 pounds (case of wine), stocking as necessary Must be enthusiastic with great energy. Were looking for social butterflies who can strike up a conversation with... 

Sanford Health

RN Triage - Children's Clinic - Part Time Job at Sanford Health

 ...opportunity is within our Southwest Childrens Clinic which is a fast paced environment. Our...  ...visits throughout the years. Our nurses work as a team with each other and the Pediatrician...  ...of technology, depending on department. Educate patients based on calls that come in.... 

The LiRo Group

Constructions Inspectors Job at The LiRo Group

Ranked among the nation's top Construction Managers by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions for a broad range of public and private sector clients. LiRo...