Duration: 05 months contract
Job Summary:
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the refill scheduling process as needed. Main duties include POS activities, inventory management, and assisting with shipments daily. Maintains complete, timely and accurate documentation of all scheduled refills.
Responsibilities:
* At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. Advanced computer skills including word processing and spreadsheet utilization. * Excellent customer service skills (written and verbal) a must.
Experience:
Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
Education:
Verifiable High School diploma or GED is required.
Skills:
Call center, medicare, pharmacy technician
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