Job Description

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose

Transports patients around PHHS by wheelchair or stretcher to ensure patient’s safety.

Education

• None.

Experience

• Prefer 6 months of experience in healthcare and/or customer service.

Certification/Registration/Licensure

• Must have current CPR-Heartsaver course completion card within 90 days of hire and/or

placement from one of the following:

• American Heart Association

• American Red Cross Rescuer

• Military Training Network

Skills or Special Abilities

• Must be able to read and write.

• Must have very strong interpersonal skills and the ability to represent Parkland in a positive

manner.

• Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse

emotionally charged situations.

• Must be able to apply sound judgement toward satisfying a variety of questions and problems

from patients and visitors.

• Must be able to follow both oral and written directions.

• Must be able to communicate effectively with patients, nurses, physicians and other hospital

personnel.

• Must have basic math skills.

• Must complete within 90 days of hire and/or placement a Preventative Back Injury & Proper Lift

Technique class and demonstrate proficiency.

Responsibilities

1. Safely transports patients via stretcher or wheelchair to departments/areas of PHHS to help

safeguard patients while on the campus. May include the transport of supplies and belongings

during discharges within set standards.

2. Assists in the transport of critical care patients in unison with the appropriate clinical staff i.e.

transport patient from ICU to Radiology.

3. Maintains a positive working relationship with other area of hospital, nurses, physicians and other

Parkland staff in order to facilitate effective communication.

4. Identifies ways to improve work processes and improve customer satisfaction. Makes

recommendations to supervisor and implements and monitors results as appropriate in support of

the overall goals and mission of Parkland.

5. Stays abreast of the latest developments in customer service by attending in-house

seminars/workshops and reading internal publications. Integrates knowledge gained into current

work practices.

6. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the

Patient Transportation area. Develops effective internal controls that promote adherence to

applicable state/federal laws, and the program requirements of accreditation agencies and

federal, state, and private health plans. Seeks advice and guidance as necessary to ensure

proper understanding.

Job Accountabilities

1. Identifies ways to improve work processes and improve customer satisfaction. Makes

recommendations to supervisor, implements, and monitors results as appropriate in support of the

overall goals of the department and Parkland.

2. Stays abreast of the latest developments, advancements, and trends in the field by attending

seminars/workshops, reading professional journals, actively participating in professional

organizations, and/or maintaining certification or licensure. Integrates knowledge gained into

current work practices.

3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the

area. Develops effective internal controls designed to promote adherence with applicable laws,

accreditation agency requirements, and federal, state, and private health plans. Seeks advice and

guidance as needed to ensure proper understanding.

Americans with Disabilities Act (ADA) Essential Functions Worksheet

Physical Requirements A: Do the major activities of the job include any of the following?

Requirement Weight (Lbs) How Often Doing What

Carrying 180 Daily Providing wheelchair assistance

Holding 180 Daily Providing wheelchair assistance

Pulling 400 Daily Transporting inpatients on stretchers or

in wheelchairs

Pushing 400 Daily Transporting inpatients on stretchers or

in wheelchairs

Lifting 300 Daily Providing wheelchair assistance

Physical Requirements B: Do the major activities of the job include any of the following?

Requirement How Long (Hrs/Day) How Often Doing What

Sitting 0.5 Daily Desk, stool

Standing 7.5 Daily Transporting, assisting others

Bending .10 Daily Checking non-functional wheelchairs

Walking 7.5 Daily Transporting

Squatting (knees bent, weight on feet) .5 Daily Assisting patients

Physical Requirements C: Do the major activities of the job include any of the following?

Requirement How Often Doing What

Filing Daily Paperwork

Sorting Daily Wheelchair requests

Typing Daily Use of computer-based tracking system

Writing (by hand) Daily Maintaining information, taking messages

Physical Requirements D: Do the major activities of the job include:

Use Of Yes/No If Yes, Describe Use

Tools No

Telephone Yes Communicating with others

Equipment or machinery (including

medical, office and mechanical

etc.)

Yes Wheelchairs, stretchers, PC, fax, copier

Driving a vehicle No

Physical Requirements E: On what types of surface are the major activities of the job performed?

Level Surface Yes

Slippery Surface No

Sloping Surface No

Unstable Surface No

Uneven Terrain No

Other (specify)

Physical Requirements F: Does the job require any of the following?

Finger Dexterity Yes

Close Work No

Good Vision Yes

Good Color Vision Yes

Good Hearing Yes

Speaking Yes

Communications Requirements A: What types of communication are required of the job?

Type How Long (Hrs/Day) Doing What

Writing 1 Writing notes

Speaking 8 Communicating with others

Hearing 8 Communicating with others

Cognitive or Mental Requirements A: What type of cognitive or mental requirements are needed?

Requirement How Long (Hrs/Day)

Reading .25

Composing letters and/or reports .10

Simple arithmetic (add/subtract/multiply/divide) .10

Working Environment A: Where are the major activities of the job carried out?

Requirement How Long (Hrs/Day)

Indoors 8

At a desk or bench 2

Working Environment B: Under what conditions is the job performed?

Requirement How Long (Hrs/Day)

Mechanical hazards .01

Explosive hazards .01

Radiation hazards .01

Chemical hazards 7.5

Blood and/or body fluids .01

Sharps hazards .01

Skin irritants .01

Respiratory irritants .01

Infectious Disease exposure 7.5

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.

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