Job Description

Department Information

Hybrid Workplace Arrangement:

Although this position will be designated under the department’s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business needs.

This announcement may be used to fill multiple vacancies.

The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.

Consumer protection is our mission.

DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission.

• Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail.

• Extensive work-life programs such as flexible schedules, training and professional development opportunities on a wide variety of subjects, and more!

• Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services.

• Bike-to-work programs, including access to storage lockers and bike racks.

• Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans.

• Medical and Dental Health Insurance for employees and optional coverage for their dependents.

• Life Insurance for employees, and optional coverage for their dependents.

• Paid Time Off, including 11 paid holidays.

• Short- and long-term disability coverage.

• Tuition assistance program.

Check out our excellent benefits package!

Description of Job

The Division of Professions and Occupations (DPO) provides consumer protection through its regulation of 500,000 licensees within more than 50 professions, occupations, and entities in the state of Colorado.

The Office of Investigations work unit exists to ensure consumer protection by conducting investigations/inspections to support the Division’s 50 different professions. The Office supports the Division by conducting inspections and investigations of criminal, civil, and administrative actions and the enforcement of agency actions including cease and desist orders. The work unit achieves its purpose through accomplishing the strategic measures of the Division, including improving customer service and reducing fees, protecting consumers and leading people, as well as the regulating of all those providing such services, ensuring that those providing the services comply with minimal statutory standards, and coordinating the investigation/inspections process to enforce the requirements of the Colorado Revised Statutes.

Position : SJA 948

The Criminal Investigator III position independently conducts complex investigations of suspected violations of administrative, civil and criminal statutes enforced by the Division of Professions and Occupations, and assists and focus the effort between and among other law enforcement agencies in multi-jurisdictional investigative projects.

Duties include, but are not limited to:

• 
  Analyzing facts and evidence obtained through investigation such as client records, medical and business records, employment records, depositions, court records, witness interviews and physical evidence to determine the pertinent information to be included in the written report and/or presentation to the Board;

• Determining appropriate outreach and education strategies to educate external stakeholders, including law enforcement, regarding the investigative and enforcement role of the agency;

• Investigating sensitive circumstances such as those involving sexual abuse, psychiatric problems, or drug or alcohol abuse;

• Evaluating questions presented during required testimony in a fast-paced deposition or court proceeding, determining whether confidentiality laws prohibit the disclosure of the requested information and therefore prohibit a response to the question;

• Educating and communicating with the general public and regulated professions regarding the investigative and enforcement role of the agency;

• Assisting in the prosecution of administrative, civil, and criminal violations of state and federal law by the Attorney General’s Office and other law enforcement agencies.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS (MQs):

There are two ways to qualify for this position: 1) Experience OR 2) A Combination of Education and Experience

Option 1: Experience

• 
  Six (6) years of full-time relevant professional* investigative work experience which must include all of the following:

  • Conducting investigations, including working with violations of administrative, civil, and/or criminal-based statutes;

  • Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;

  • Presenting clear and concise oral and written reports of investigation;

  • Experience gathering information by utilizing investigative interviewing techniques.

Option 2: A Combination of Education AND Experience

• 
  Associate’s Degree and Experience: Graduation from an accredited college or university with an associate’s degree in business, criminal justice, communication, forensic science, sociology, or a field of study related to the work assignment; AND

• Four (4) years of full-time relevant professional* investigative work experience which must include all of the following:

  • Conducting investigations, including working with violations of administrative, civil, and/or criminal-based statutes;

  • Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;

  • Presenting clear and concise oral and written reports of investigation;

  • Experience gathering information by utilizing investigative interviewing techniques.

OR

• 
  Bachelor’s Degree and Experience : Graduation from an accredited college or university with a bachelor's degree in business, criminal justice, communication, forensic science, sociology, or a field of study related to the work assignment; AND

• Two (2) years of full-time relevant professional* investigative work experience which must include all of the following:

  • Conducting investigations, including working with violations of administrative, civil, and/or criminal-based statutes;

  • Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;

  • Presenting clear and concise oral and written reports of investigation;

  • Experience gathering information by utilizing investigative interviewing techniques.

Document this experience in your application IN DETAIL , as your experience will not be inferred or assumed. Part time experience will be prorated.

SUBSTITUTIONS:

• 
  Partial credit toward the degree requirement will be given for completed college/university coursework that did not result in a degree. A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment will substitute for the bachelor's degree requirement.

• 
  Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

Preferred Qualifications :

• Demonstrated professional* experience working in the state government position performing investigations;

• Demonstrated professional* experience working in a law enforcement agency or working in private and/or fraud investigations;

• Demonstrated experience working as a mental health professional, providing care, and/or evaluating patients;

• Demonstrated professional* experience testifying in court providing data and information gathered during the investigative process;

• Demonstrated experience working with multi-disciplinary teams (e.g. civil attorneys; criminal prosecutors; local, state, and federal law enforcement/regulatory agencies);

• Demonstrated experience working in the adult and/or child protection-related field, performing casework/investigative services;

• Demonstrated experience in nursing or a medical-related field that provided comprehensive care for patients including observing patient conditions or symptoms and/or developing patient-specific care plans. (Note: some of the investigations conducted will be in the nursing profession, therefore knowledge of medical and/or nursing practices and standards will be a plus).

Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):

• Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner;

• Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner;

• Demonstrated attention to detail;

• Demonstrated critical thinking and analytical skills, including having the ability to evaluate information in order to apply knowledge and to decide on the most appropriate course of action;

• Demonstrated prioritization skills, including planning, organizing tasks, and managing work assignments;

• Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and/or procedures;

• Flexibility, including the ability to adapt to shifting priorities;

• Demonstrated time management skills, including the ability to multi-task to effectively manage competing and constantly changing priorities in order to meet tight deadlines;

• Demonstrated public speaking skills, including the ability to convey information to various audiences;

• Demonstrated ability to understand and abide by workplace principles, practices and behaviors as internally identified and defined by the division and department;

• Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures;

• Sound judgment and the confidence to make decisions on a routine basis;

• Ability to travel independently, including work in-office, as required by business needs and scheduled by the supervisor;

• Integrity and high ethical standards;

• Accountability, reliability, including attendance;

• Ability to maintain confidential, controversial, or sensitive information;

• Self-starter, including the ability to work independently, learn new processes, utilize own knowledge and that of the supervisor, and complete work with minimal supervision;

• Demonstrated professional demeanor;

• Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Doc’s, Sheets, Slides, etc).

Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.

• The successful passing of a reference check and/or, if required, a background check.

  • A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, etc.

  • The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.

  • Ability to travel independently, including work in-office, as required by business needs and scheduled by the supervisor.

  • This position requires the ability to travel in and out of the state. The amount and frequency of the travel will be determined based on the needs of the examination unit. Travel is required up to 15% of the time, including staying out over weekends when required. Applicants must possess and maintain a valid State of Colorado driver's license and the ability and willingness to travel independently.
  • The position requires the ability to carry equipment, including, but not limited to laptop, computer, printers, manuals, and supplies.

• Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination.

• Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment.

Supplemental Information

PLEASE READ - Required Application Materials

Interested individuals must submit the following online:

1. A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form.

2. A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from info@governmentjobs.com and ‘@state.co.us’ addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders.

3. A detailed cover letter , explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this.

Comparative Analysis Process: Structured Application Review

Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants.

Veterans’ Preference : Candidates who wish to assert Veterans’ Preference should attach a copy of their DD214 to their application. Failure to do so will result in being denied Veterans Preference.

PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

ADAAA Accommodations : DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at dora_adacoordinator@state.co.us.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.

Check out our excellent benefits package!

Appeal Rights :

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

HOW TO APPLY : Thank you for your interest. Submit an on-line application by clicking the link below or submit a State of Colorado Application for Announced Vacancy and all supplemental questions according to the instructions provided below. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed above.

Job Tags

Holiday work, Full time, Temporary work, Part time, Work experience placement, Local area, Flexible hours, Shift work,

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